Exchanges
WE GLADLY ACCEPT EXCHANGES
We’re sorry to hear that it’s not the right fit, but as long as your pieces have not been worn or damaged, we gladly offer exchange for non-personalized/non-engraved item. Please contact us within 14 days of receiving your order to exchange your jewelry. Your exchange will be shipped out as soon as we receive your returned items.
We’re sorry to hear that it’s not the right fit, but as long as your pieces have not been worn or damaged, we gladly offer exchange for non-personalized/non-engraved item. Please contact us within 14 days of receiving your order to exchange your jewelry. Your exchange will be shipped out as soon as we receive your returned items.
GOL
WE DO NOT ACCEPT RETURNS OR CANCELLATIONS
However, we're here for you! Please contact us if you have any problems with your order.
GOL
CONDITIONS OF EXCHANGES
Customers are responsible for return shipping. We would recommend shipping with tracking to ensure that we receive your returned items. We are not responsible for returned items lost on the way. If the item is not returned in its original condition, you are also responsible for any loss in value.
GOL
Some of our pieces are final sale. The following items are not exchangeable: earrings (due to health/hygiene reasons), pre-loved pieces, sale items, personalized jewelry, custom pieces and projects, pieces that have been engraved, made to order pieces, and gift cards.